Appointment Window
1.- Time Window Policy: Blue Box Moving understands the importance of punctuality and strives to provide reliable and efficient moving services. However, due to unforeseen circumstances such as traffic conditions and other logistical factors, we kindly request customers to allow for an hour window between the designated appointment time and the arrival of our moving team.
2.- Example: For instance, if you set an appointment for 9:00 AM, please expect our team to arrive anytime between 9:00 AM and 10:00 AM. This additional hour accounts for any potential travel delays and ensures that our team can reach your location promptly.
3.- Communication and Updates: Our drivers will maintain open lines of communication with you, providing updates if there are any significant changes to the estimated arrival time. In case of any unforeseen delays outside the designated time window, we will make every effort to keep you informed promptly.